Retention and Development

Recruiting the right people is one thing; keeping them is another. Over time the challenge and personal fulfilment derived from a job can wane; the specification of a particular job function
can alter; and the personal values, motives and interests of a person can change. Ongoing
development is fundamental to retaining your key personnel.

The ability to develop members of staff necessitates a full and comprehensive understanding of that person’s drives, motivations, goals and performance strengths and weaknesses. Identifying their development needs and addressing them with a tailor-made plan is proven to deliver results in line with business strategy.

We provide a portfolio of career development tools, programmes and workshops to bring career development alive, enthuse employees and maximise the impact and value they deliver.

These include:

• Individual career planning & development
• Individual and team effectiveness
• Sales performance assessment and development
• Personality and motivation profiling for Sales, Service Advisors and Customer Service personnel
• Personality and motivation profiling for Support employees
• Senior Management and Executive mentoring and coaching
• 360° feedback and the construction of development plans
• Building and nurturing the talent pipeline
• Effective leadership
• Succession planning

We also run a series of valuable seminars and courses on:

• Managing conflict
• Change management
• Emotional intelligence at work
• Stress management (group and individual)
• Development Centres